Switcher incident

Elevated API Errors

Minor Resolved View vendor source →

Switcher experienced a minor incident on April 23, 2020, lasting —. The incident has been resolved; the full update timeline is below.

Started
Apr 23, 2020, 03:00 PM UTC
Resolved
Apr 22, 2020, 01:00 PM UTC
Duration
Detected by Pingoru
Apr 23, 2020, 03:00 PM UTC

Update timeline

  1. resolved Apr 23, 2020, 03:00 PM UTC

    We're experiencing an elevated level of API errors and are currently looking into the issue.

  2. postmortem Apr 23, 2020, 03:00 PM UTC

    There were a couple of brief partial outages that were caused connection issues with our API. The vendor we use for error logging, Rollbar, had an all day outage, and logs on our server were backing up causing these sporadic issues. We turned off logging temporarily to restore service. All systems are back to normal. Rollbar incident: [https://status.rollbar.com/incidents/zhq4g5th1f28](https://status.rollbar.com/incidents/zhq4g5th1f28)