Switcher incident

Sporadic connectivity issues to Switcher services

Notice Resolved View vendor source →

Switcher experienced a notice incident on April 1, 2021 affecting Switcher API and Switcher Studio App and 1 more component, lasting 2h 49m. The incident has been resolved; the full update timeline is below.

Started
Apr 01, 2021, 09:48 PM UTC
Resolved
Apr 02, 2021, 12:37 AM UTC
Duration
2h 49m
Detected by Pingoru
Apr 01, 2021, 09:48 PM UTC

Affected components

Switcher APISwitcher Studio AppSwitcher Dashboard

Update timeline

  1. investigating Apr 01, 2021, 09:48 PM UTC

    Our server host, Microsoft Azure, is having sporadic connectivity issues. We're currently investigating the issue. https://twitter.com/AzureSupport/status/1377737333307437059

  2. monitoring Apr 01, 2021, 10:39 PM UTC

    It appears that Microsoft Azure was experiencing DNS issues and recovery is in progress. Our servers appear to be operational again. We continue to monitor our servers and will report back as soon as Microsoft posts new updates. https://status.azure.com/en-us/status

  3. resolved Apr 02, 2021, 12:37 AM UTC

    The DNS issue with Microsoft Azure has been resolved and all services have been restored as of 4/1 22:30 UTC. This outage affected many services including Bing, Xbox Live, Microsoft Office, and more. https://status.azure.com/en-us/status/history/