Switcher experienced a notice incident on February 15, 2023 affecting Switcher Studio App, lasting 81d 13h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Feb 15, 2023, 12:22 AM UTC
We are currently investigating an issue with Multistreaming. We will report back as soon as we have more information.
- identified Feb 15, 2023, 12:58 AM UTC
The issue has been identified and a fix is being deployed.
- monitoring Feb 15, 2023, 01:23 AM UTC
A fix has been deployed, Multistreaming should be operational for all once again. We're monitoring the deployment to ensure everything is operational.
- monitoring Feb 15, 2023, 03:49 AM UTC
The Multistreaming has been restored. A server update deployed earlier today caused an unexpected change to the way multistreaming configuration data was being sent to the Switcher app. The server was patched to address the issue.
- resolved May 07, 2023, 02:11 PM UTC
This incident has been resolved.