Switcher incident

Switcher Player, Multistreaming, and Video Library unavailable

Major Resolved View vendor source →

Switcher experienced a major incident on October 25, 2023 affecting Switcher Studio App and Switcher Dashboard and 1 more component, lasting 2h 8m. The incident has been resolved; the full update timeline is below.

Started
Oct 25, 2023, 03:45 PM UTC
Resolved
Oct 25, 2023, 05:53 PM UTC
Duration
2h 8m
Detected by Pingoru
Oct 25, 2023, 03:45 PM UTC

Affected components

Switcher Studio AppSwitcher DashboardSwitcher Player

Update timeline

  1. monitoring Oct 25, 2023, 03:45 PM UTC

    We have identified a critical outage from one of our infrastructure providers which is impacting the Switcher Player and Multistreaming products. We are actively monitoring the situation.

  2. monitoring Oct 25, 2023, 03:46 PM UTC

    We are continuing to monitor for any further issues.

  3. monitoring Oct 25, 2023, 03:49 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Oct 25, 2023, 05:53 PM UTC

    This incident has been resolved.