Switcher incident

Issues Streaming to Facebook

Notice Resolved View vendor source →

Switcher experienced a notice incident on May 13, 2018, lasting —. The incident has been resolved; the full update timeline is below.

Started
May 13, 2018, 04:00 PM UTC
Resolved
May 13, 2018, 04:00 PM UTC
Duration
—
Detected by Pingoru
May 13, 2018, 04:00 PM UTC

Update timeline

  1. resolved May 14, 2018, 06:58 PM UTC

    When streaming to Facebook, customers may see "Broadcast Interrupted" after ~10 seconds. This affects all encoders that stream via RTMP, not just Switcher customers. *UPDATE* We have been informed by Facebook that the issue has been resolved. Users should be able to stream to Facebook reliably again.