Switcher incident

Unable to Download Video Files from the Video Library

Minor Resolved View vendor source →

Switcher experienced a minor incident on November 25, 2024 affecting Switcher Studio App and Switcher Dashboard, lasting 20h 50m. The incident has been resolved; the full update timeline is below.

Started
Nov 25, 2024, 06:10 PM UTC
Resolved
Nov 26, 2024, 03:00 PM UTC
Duration
20h 50m
Detected by Pingoru
Nov 25, 2024, 06:10 PM UTC

Affected components

Switcher Studio AppSwitcher Dashboard

Update timeline

  1. identified Nov 25, 2024, 06:10 PM UTC

    Videos hosted in the Video Library are currently not able to be downloaded from the Switcher Dashboard or Switcher App.

  2. resolved Nov 26, 2024, 03:00 PM UTC

    This incident has been resolved.