Switcher incident
Unable to Link Facebook Accounts to Switcher Using the Switcher App
Switcher experienced a minor incident on January 24, 2025 affecting Facebook Live Integration, lasting 2h 46m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jan 24, 2025, 06:55 PM UTC
Some users are unable to connect their Facebook account to Switcher using the Switcher app. Our team is investigating the issue and will provide updates as we find more information. In the meantime, users who experience this issue can log into the Switcher Dashboard in a web browser to connect their Facebook account to Switcher on the Platforms page: https://dashboard.switcherstudio.com/platforms Once connected in the Switcher Dashboard, users can return to the app to livestream to Facebook.
- investigating Jan 24, 2025, 06:56 PM UTC
We are continuing to investigate this issue.
- resolved Jan 24, 2025, 09:41 PM UTC
This incident has been resolved.