Is Switcher Inc. Down Right Now? Live Switcher Inc. Status & Outages | IsDown incident

Switcher Player, Multistreaming, and Video Library unavailable

Major Resolved View vendor source →

Is Switcher Inc. Down Right Now? Live Switcher Inc. Status & Outages | IsDown experienced a major incident on November 2, 2023 affecting Switcher Studio App and Switcher Dashboard and 1 more component, lasting 1d 23h. The incident has been resolved; the full update timeline is below.

Started
Nov 02, 2023, 12:42 PM UTC
Resolved
Nov 04, 2023, 12:36 PM UTC
Duration
1d 23h
Detected by Pingoru
Nov 02, 2023, 12:42 PM UTC

Affected components

Switcher Studio AppSwitcher DashboardSwitcher Player

Update timeline

  1. monitoring Nov 02, 2023, 12:42 PM UTC

    We have identified a critical outage from one of our infrastructure providers which is impacting the Switcher Player and Multistreaming products. We are actively monitoring the situation.

  2. monitoring Nov 02, 2023, 02:21 PM UTC

    One of our underlying providers is assessing a loss of power impacting data centres while simultaneously failing over services. We will keep providing regular updates until the issue is resolved, thank you for your patience as we monitor this situation.

  3. monitoring Nov 02, 2023, 03:30 PM UTC

    Our underlying provider is still assessing a loss of power impacting data centres while simultaneously failing over services. They are working to resolve this problem. We will keep providing regular updates until the issue is resolved.

  4. monitoring Nov 02, 2023, 04:14 PM UTC

    We are continuing to monitor this issue.

  5. monitoring Nov 02, 2023, 05:17 PM UTC

    Power to our provider's data center has been partially restored. They are currently working to restore affected services and bring the data center back online.

  6. monitoring Nov 02, 2023, 06:33 PM UTC

    We are continuing to monitor this issue.

  7. monitoring Nov 02, 2023, 08:29 PM UTC

    We are seeing gradual improvements and are monitoring the restoration of full functionality.

  8. monitoring Nov 02, 2023, 10:36 PM UTC

    We are still experiencing outages and are continuing to monitor this issue.

  9. monitoring Nov 03, 2023, 02:29 AM UTC

    We are still experiencing outages and are continuing to monitor this issue.

  10. monitoring Nov 03, 2023, 01:04 PM UTC

    We are still experiencing outages and are continuing to monitor this issue.

  11. monitoring Nov 03, 2023, 04:39 PM UTC

    Critical services have been restored, but are reported to be operating at degraded performance. We are continuing to actively monitor the situation.

  12. resolved Nov 04, 2023, 12:36 PM UTC

    All services have been restored to operational status. We will continue to monitor system stability closely.