Switcher website, Dashboard, Catalog, Collections, and Remote Guest services down
Timeline · 3 updates
- identified Nov 18, 2025, 02:53 PM UTC
CloudFlare, Switcher's service provider for Website, Dashboard, Catalog, Collections, and Remote Guest services, is currently experiencing a widespread outage. This outage is affecting users' ability to sign into the Switcher Dashboard, use the Remote Guest feature in the Switcher app, and livestream to Collections and Catalogs. Collection and Catalog embeds on customer websites are not working.
- monitoring Nov 18, 2025, 04:40 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Nov 18, 2025, 06:46 PM UTC
This incident has been resolved.