Sweetspot incident

Technical Issues

Critical Resolved View vendor source →

Sweetspot experienced a critical incident on January 27, 2023 affecting API and Club portal and 1 more component, lasting 34m. The incident has been resolved; the full update timeline is below.

Started
Jan 27, 2023, 10:08 AM UTC
Resolved
Jan 27, 2023, 10:43 AM UTC
Duration
34m
Detected by Pingoru
Jan 27, 2023, 10:08 AM UTC

Affected components

APIClub portalBooking portalPartner portalMobile app – iOSMobile app – Android

Update timeline

  1. investigating Jan 27, 2023, 10:08 AM UTC

    We currently have technical issues and will work to resolve these as soon as possible. Sorry for the inconvenience.

  2. investigating Jan 27, 2023, 10:09 AM UTC

    We are continuing to investigate this issue.

  3. monitoring Jan 27, 2023, 10:12 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jan 27, 2023, 10:43 AM UTC

    This incident has been resolved.