Sweetspot incident

Technical Issues with memberships

Notice Resolved View vendor source →

Sweetspot experienced a notice incident on March 14, 2023 affecting API and Club portal and 1 more component, lasting 11m. The incident has been resolved; the full update timeline is below.

Started
Mar 14, 2023, 04:41 PM UTC
Resolved
Mar 14, 2023, 04:52 PM UTC
Duration
11m
Detected by Pingoru
Mar 14, 2023, 04:41 PM UTC

Affected components

APIClub portalBooking portalPartner portalMobile app – iOSMobile app – Android

Update timeline

  1. investigating Mar 14, 2023, 04:26 PM UTC

    We are currently investigating this issue.

  2. investigating Mar 14, 2023, 04:41 PM UTC

    Inconsistency with historical data in memberships

  3. investigating Mar 14, 2023, 04:43 PM UTC

    We are continuing to investigate this issue.

  4. resolved Mar 14, 2023, 04:52 PM UTC

    This incident has been resolved.