Sweetspot incident

Technical Issues

Minor Resolved View vendor source →

Sweetspot experienced a minor incident on July 16, 2024 affecting API and Club portal and 1 more component, lasting 1h 47m. The incident has been resolved; the full update timeline is below.

Started
Jul 16, 2024, 07:25 AM UTC
Resolved
Jul 16, 2024, 09:12 AM UTC
Duration
1h 47m
Detected by Pingoru
Jul 16, 2024, 07:25 AM UTC

Affected components

APIClub portalBooking portalPartner portalMobile app – iOSMobile app – AndroidInsights

Update timeline

  1. investigating Jul 16, 2024, 07:25 AM UTC

    We currently have technical issues and will work to resolve these as soon as possible. This is effecting statistics, insights and accounting data after Thursday June 11.

  2. monitoring Jul 16, 2024, 08:47 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 16, 2024, 09:12 AM UTC

    This incident has been resolved.