Sweetspot incident

Technical Issues

Critical Resolved View vendor source →

Sweetspot experienced a critical incident on March 10, 2025 affecting API and Club portal and 1 more component, lasting 2h 55m. The incident has been resolved; the full update timeline is below.

Started
Mar 10, 2025, 08:25 AM UTC
Resolved
Mar 10, 2025, 11:21 AM UTC
Duration
2h 55m
Detected by Pingoru
Mar 10, 2025, 08:25 AM UTC

Affected components

APIClub portalBooking portalPartner portalMobile app – iOSMobile app – AndroidInsightsAccounting

Update timeline

  1. investigating Mar 10, 2025, 08:25 AM UTC

    We currently have technical issues and will work to resolve these as soon as possible. Sorry for the inconvenience.

  2. monitoring Mar 10, 2025, 08:30 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Mar 10, 2025, 11:21 AM UTC

    This incident has been resolved.