Sweetspot incident

High number of visitors

Minor Resolved View vendor source →

Sweetspot experienced a minor incident on March 18, 2025 affecting API and Club portal and 1 more component, lasting 4h 48m. The incident has been resolved; the full update timeline is below.

Started
Mar 18, 2025, 07:00 AM UTC
Resolved
Mar 18, 2025, 11:49 AM UTC
Duration
4h 48m
Detected by Pingoru
Mar 18, 2025, 07:00 AM UTC

Affected components

APIClub portalBooking portalPartner portalMobile app – iOSMobile app – AndroidInsightsAccounting

Update timeline

  1. identified Mar 18, 2025, 07:00 AM UTC

    Currently, we have an unusual high number of visitors at the same time. You might experience that Sweetspot are operating slower than usual. Sorry for the inconvenience.

  2. identified Mar 18, 2025, 08:01 AM UTC

    We are continuing to work on a fix for this issue.

  3. resolved Mar 18, 2025, 11:49 AM UTC

    This incident has been resolved.