Sweetspot incident

Technical Issues - booking cancellation/refunds

Minor Resolved View vendor source →

Sweetspot experienced a minor incident on May 27, 2025 affecting API and Club portal and 1 more component, lasting 16m. The incident has been resolved; the full update timeline is below.

Started
May 27, 2025, 08:29 AM UTC
Resolved
May 27, 2025, 08:45 AM UTC
Duration
16m
Detected by Pingoru
May 27, 2025, 08:29 AM UTC

Affected components

APIClub portalBooking portalPartner portalMobile app – iOSMobile app – Android

Update timeline

  1. investigating May 27, 2025, 08:29 AM UTC

    We currently have technical issues regarding booking cancellations and refunds, we're working to resolve these as soon as possible. Sorry for the inconvenience.

  2. resolved May 27, 2025, 08:45 AM UTC

    This incident has been resolved.