Sweetspot incident

Technical Issues

Critical Resolved View vendor source →

Sweetspot experienced a critical incident on August 20, 2025 affecting API and Club portal and 1 more component, lasting 1h 7m. The incident has been resolved; the full update timeline is below.

Started
Aug 20, 2025, 12:17 PM UTC
Resolved
Aug 20, 2025, 01:24 PM UTC
Duration
1h 7m
Detected by Pingoru
Aug 20, 2025, 12:17 PM UTC

Affected components

APIClub portalBooking portalPartner portalMobile app – iOSMobile app – Android

Update timeline

  1. investigating Aug 20, 2025, 12:17 PM UTC

    We currently have technical issues and will work to resolve these as soon as possible. Sorry for the inconvenience.

  2. monitoring Aug 20, 2025, 12:59 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 20, 2025, 01:24 PM UTC

    This incident has been resolved.