Swat.io incident

Instagram Carousel Posts Not Rendering Correctly in Personal Feeds

Minor Resolved View vendor source →

Swat.io experienced a minor incident on November 14, 2025 affecting Instagram API, lasting 5d 22h. The incident has been resolved; the full update timeline is below.

Started
Nov 14, 2025, 02:09 PM UTC
Resolved
Nov 20, 2025, 12:25 PM UTC
Duration
5d 22h
Detected by Pingoru
Nov 14, 2025, 02:09 PM UTC

Affected components

Instagram API

Update timeline

  1. investigating Nov 14, 2025, 02:09 PM UTC

    We’re currently investigating an issue affecting Instagram carousel posts. When publishing a multi-image carousel, the post appears incorrectly in the personal feed of the connected Instagram account. Instead of displaying the full carousel, only a single image is shown without the ability to swipe through the remaining images. However, when viewing the post on the profile grid, the carousel is correctly recognized as a multi-image post. For now, we recommend that customers who need to publish carousel posts do so natively on Instagram until Meta resolves the issue.

  2. monitoring Nov 20, 2025, 09:19 AM UTC

    We believe we found a fix and are monitoring the situation.

  3. resolved Nov 20, 2025, 12:25 PM UTC

    We found the nasty little 🐞 and everything is working again now.