Swat.io incident

Facebook - Mentioning pages in posts results in publishing error

Major Resolved View vendor source →

Swat.io experienced a major incident on July 30, 2020 affecting Facebook API, lasting 5d 23h. The incident has been resolved; the full update timeline is below.

Started
Jul 30, 2020, 08:53 AM UTC
Resolved
Aug 05, 2020, 08:03 AM UTC
Duration
5d 23h
Detected by Pingoru
Jul 30, 2020, 08:53 AM UTC

Affected components

Facebook API

Update timeline

  1. monitoring Jul 30, 2020, 08:53 AM UTC

    When trying to publish a Facebook post that includes a mention of a Facebook page in the text, publication fails with the error message "Service temporarily unavailable". This affects all Facebook post types. We already reported this problem to Facebook here: https://developers.facebook.com/support/bugs/323436482399088/ Posting content including mentions is currently leading to an error message when trying to post directly on Facebook as well.

  2. resolved Aug 05, 2020, 08:03 AM UTC

    This incident has been resolved.