Swat.io experienced a major incident on August 17, 2020 affecting Instagram Real-Time API, lasting 19h 34m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 17, 2020, 09:46 AM UTC
We've stopped receiving Instagram real-time updates. This might cause delays in receiving new comments or posts. We are still able to fetch data and all actions(commenting, likes) are functioning as usual. We have reported this incident to Facebook and are waiting for their response.
- investigating Aug 17, 2020, 11:40 AM UTC
Facebook has assigned the issue of delivering Instagram real-time updates to their development team. Progress can be tracked on https://developers.facebook.com/support/bugs/3226464967434450/
- investigating Aug 17, 2020, 12:38 PM UTC
Facebook has updated their status page: https://developers.facebook.com/status/issues/1556831074476310/ Current State: Investigating Description: We are currently investigating an issue related to Instagram Webhooks failing to send for a number of users.
- resolved Aug 18, 2020, 07:14 AM UTC
This incident has been resolved.