Swat.io incident
Instagram - Receiving less results for Monitoring Channels
Swat.io experienced a major incident on September 2, 2020 affecting Ubermetrics/Monitoring API, lasting 15d 22h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 02, 2020, 11:09 AM UTC
We stopped receiving results for Instagram monitoring channels. This happened based on changes on Instagram side. Our monitoring partner Ubermetrics is already working on a solution. They currently estimate an outage of Instagram related monitoring results for at about 2 weeks. Note: it's only about Instagram monitoring channels. Channels which are directly based on your Instagram accounts are not affected!
- identified Sep 02, 2020, 11:09 AM UTC
The issue has been identified and a fix is being implemented.
- identified Sep 07, 2020, 09:07 AM UTC
Update on Instagram monitoring channels: The good news is we are receiving results again but those are about 1/3 less than usual.
- identified Sep 18, 2020, 10:06 AM UTC
We are continuing to work on a fix for this issue.
- resolved Sep 18, 2020, 10:07 AM UTC
This incident has been resolved.