Swat.io incident

Commenting or publishing Facebook posts may trigger an error message

Major Resolved View vendor source →

Swat.io experienced a major incident on January 12, 2021 affecting Facebook API, lasting 22h 35m. The incident has been resolved; the full update timeline is below.

Started
Jan 12, 2021, 09:56 AM UTC
Resolved
Jan 13, 2021, 08:32 AM UTC
Duration
22h 35m
Detected by Pingoru
Jan 12, 2021, 09:56 AM UTC

Affected components

Facebook API

Update timeline

  1. investigating Jan 12, 2021, 09:56 AM UTC

    The following error message may occur when trying to publish comments/posts on Facebook: ERROR CODE: 1 ERROR MESSAGE: Please reduce the amount of data you’re asking for, then retry your request Not all channels are affected, nor are all actions of a channel affected. If the error message appears, the post/comment may still be published. We reported the issue to Facebook (https://developers.facebook.com/support/bugs/448867966487671/) and are waiting for feedback. We will continue to provide updates as more details / a resolution become available.

  2. resolved Jan 13, 2021, 08:32 AM UTC

    The issue has been fixed by Facebook. Facebook status page: https://developers.facebook.com/status/issues/161371538769294/ Related bug report: https://developers.facebook.com/support/bugs/448867966487671/