Swat.io incident

Issues with moderating TikTok comments

Minor Resolved View vendor source →

Swat.io experienced a minor incident on July 3, 2023 affecting TikTok API, lasting 1d. The incident has been resolved; the full update timeline is below.

Started
Jul 03, 2023, 12:30 PM UTC
Resolved
Jul 04, 2023, 01:03 PM UTC
Duration
1d
Detected by Pingoru
Jul 03, 2023, 12:30 PM UTC

Affected components

TikTok API

Update timeline

  1. investigating Jul 03, 2023, 12:30 PM UTC

    Due to a problem related to the official TikTok API, we have been experiencing issues with moderating TikTok comments. Actions like reply, hide or like have been unsuccessful. The issue has been reported to the TikTok support and we will keep you posted. All other TikTok operations like comment fetching and publishing posts remain unaffected.

  2. monitoring Jul 03, 2023, 04:11 PM UTC

    It appears that the issue has been resolved meanwhile. We continue to monitor the situation and wait for the reply from TikTok support.

  3. monitoring Jul 03, 2023, 04:12 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Jul 04, 2023, 01:03 PM UTC

    This incident has been resolved.