Swat.io incident

Instagram showing increased 500 errors

Major Resolved View vendor source →

Swat.io experienced a major incident on October 10, 2024 affecting Instagram API, lasting 5h 52m. The incident has been resolved; the full update timeline is below.

Started
Oct 10, 2024, 08:17 AM UTC
Resolved
Oct 10, 2024, 02:09 PM UTC
Duration
5h 52m
Detected by Pingoru
Oct 10, 2024, 08:17 AM UTC

Affected components

Instagram API

Update timeline

  1. investigating Oct 10, 2024, 08:17 AM UTC

    We're seeing an increased number of 500 errors with the error "An unknown error occurred" and are investigating 🕵️‍♀️

  2. resolved Oct 10, 2024, 02:09 PM UTC

    We deployed a fix 🔨 and publish (as well as fetching) Instagram comments should work again.