Swagger incident

SwaggerHub Login Issues - Token Unknown or Expired

Minor Resolved View vendor source →

Swagger experienced a minor incident on September 8, 2022 affecting Web Application and API Mocking, lasting 3h 57m. The incident has been resolved; the full update timeline is below.

Started
Sep 08, 2022, 11:18 AM UTC
Resolved
Sep 08, 2022, 03:15 PM UTC
Duration
3h 57m
Detected by Pingoru
Sep 08, 2022, 11:18 AM UTC

Affected components

Web ApplicationAPI Mocking

Update timeline

  1. investigating Sep 08, 2022, 11:18 AM UTC

    We are currently investigating an issue where users are reporting errors when attempting to login. We thank you for your patience and apologize for any inconvenience this is causing you.

  2. monitoring Sep 08, 2022, 12:49 PM UTC

    We've identified the cause and applied a fix. We are currently monitoring the situation.

  3. monitoring Sep 08, 2022, 02:03 PM UTC

    We are continuing to monitor for any further issues.

  4. monitoring Sep 08, 2022, 02:55 PM UTC

    We are continuing to monitor the situation. If you experience any issues when attempting to login or have any questions, please submit your issue here: https://support.smartbear.com/open-ticket/ We appreciate your patience and understanding.

  5. resolved Sep 08, 2022, 03:15 PM UTC

    This incident has been resolved. If you experience any issues when attempting to login or have any questions, please submit your issue here: https://support.smartbear.com/open-ticket/