Svix incident

Elevated errors for create message requests with a UID set (US region)

Notice Resolved View vendor source →

Svix experienced a notice incident on August 16, 2022, lasting —. The incident has been resolved; the full update timeline is below.

Started
Aug 16, 2022, 01:05 AM UTC
Resolved
Aug 16, 2022, 01:05 AM UTC
Duration
—
Detected by Pingoru
Aug 16, 2022, 01:05 AM UTC

Update timeline

  1. resolved Aug 16, 2022, 01:27 AM UTC

    Due to an internal AWS issue the UID mechanism was failing for some of the requests with a UID set (only US region affected). We had an issue with our fail-safe mechanism which was causing it to return 500 errors even though the messages were correctly processed and sent.