Svix incident

[One customer affected] Elevated errors for application get_if_exists under some circumstances

Minor Resolved View vendor source →

Svix experienced a minor incident on November 3, 2022 affecting API, lasting 1h 30m. The incident has been resolved; the full update timeline is below.

Started
Nov 03, 2022, 07:10 PM UTC
Resolved
Nov 03, 2022, 08:41 PM UTC
Duration
1h 30m
Detected by Pingoru
Nov 03, 2022, 07:10 PM UTC

Affected components

API

Update timeline

  1. identified Nov 03, 2022, 07:10 PM UTC

    One customer who was using the new application metadata feature my experience elevated errors, we have a fix which is being deployed as we speak. Affected people: only people using the new application metadata, only when used with application create when passing the get_if_exists flag, and only for people who have called it within this period.

  2. monitoring Nov 03, 2022, 08:06 PM UTC

    A fix has been implemented, and we are monitoring to make sure it's all fixed.

  3. monitoring Nov 03, 2022, 08:07 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Nov 03, 2022, 08:41 PM UTC

    This incident has been resolved.