Svix incident

A tiny fraction of the requests take longer than they should and may even timeout

Minor Resolved View vendor source →

Svix experienced a minor incident on November 4, 2022 affecting API, lasting 1h 21m. The incident has been resolved; the full update timeline is below.

Started
Nov 04, 2022, 02:22 PM UTC
Resolved
Nov 04, 2022, 03:43 PM UTC
Duration
1h 21m
Detected by Pingoru
Nov 04, 2022, 02:22 PM UTC

Affected components

API

Update timeline

  1. investigating Nov 04, 2022, 02:22 PM UTC

    We are currently investigating this issue.

  2. monitoring Nov 04, 2022, 02:34 PM UTC

    A fix is deployed, and we are monitoring it.

  3. resolved Nov 04, 2022, 03:43 PM UTC

    The incident has been resolved. It was due to a programming error that made a query less efficient for a particular set of endpoints.