Svix incident

US region: delay in delivery of some messages + a small amount of API endpoints had higher latency

Minor Resolved View vendor source →

Svix experienced a minor incident on July 20, 2023, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jul 20, 2023, 08:00 PM UTC
Resolved
Jul 20, 2023, 08:00 PM UTC
Duration
—
Detected by Pingoru
Jul 20, 2023, 08:00 PM UTC

Update timeline

  1. resolved Jul 20, 2023, 08:59 PM UTC

    There was delay in sending messages in the US region and higher latency in some API endpoints. As for the latency: around 0.003% of the requests during this period had a "client disconnect" (which means that the client was disconnected before the server responded which usually means a client timeout or a networking issue), and a total of 2 "create message" calls took more than 5 seconds (across all customers, so a very tiny fraction of the requests).