Svix incident

Increased latency and failures for non-create-message endpoints (create message not affected)

Major Resolved View vendor source →

Svix experienced a major incident on September 30, 2024 affecting API, lasting 20m. The incident has been resolved; the full update timeline is below.

Started
Sep 30, 2024, 07:28 PM UTC
Resolved
Sep 30, 2024, 07:49 PM UTC
Duration
20m
Detected by Pingoru
Sep 30, 2024, 07:28 PM UTC

Affected components

API

Update timeline

  1. investigating Sep 30, 2024, 07:28 PM UTC

    We are currently investigating this issue.

  2. investigating Sep 30, 2024, 07:34 PM UTC

    Message delivery is not affected, but other API calls are seeing increased latency.

  3. monitoring Sep 30, 2024, 07:38 PM UTC

    A fix has been deployed, we are monitoring to make sure everything is working as expected.

  4. resolved Sep 30, 2024, 07:49 PM UTC

    The issue is confirmed to be fixed.