Superside incident

Services down due to AWS outage

Major Resolved View vendor source →

Superside experienced a major incident on December 15, 2021 affecting API and Internal and 1 more component, lasting 14m. The incident has been resolved; the full update timeline is below.

Started
Dec 15, 2021, 04:04 PM UTC
Resolved
Dec 15, 2021, 04:18 PM UTC
Duration
14m
Detected by Pingoru
Dec 15, 2021, 04:04 PM UTC

Affected components

APIInternalSuperspace

Update timeline

  1. investigating Dec 15, 2021, 04:04 PM UTC

    Our services are down due to an outage on AWS. We are watching the situation closely and will post updates as we gather more information.

  2. monitoring Dec 15, 2021, 04:12 PM UTC

    The outage on AWS seems to be recovering. We are still monitoring the situation until AWS informs that the incident is resolved.

  3. resolved Dec 15, 2021, 04:18 PM UTC

    This incident has been resolved.