Production Authentication recovered
Timeline · 1 update
- investigating Jul 08, 2026, 03:53 AM UTC
Production Authentication went down
SuperOps Outage History
SuperOps is up right nowSuperOps had 15 outages in the last 2 years totaling 5h 9m of downtime — averaging 0.6 incidents per month.
There were 15 SuperOps outages since September 27, 2024 totaling 5h 9m of downtime. Each is summarised below — incident details, duration, and resolution information.
Production EU PSA recovered
Timeline · 1 update
- resolved Jun 06, 2026, 09:20 PM UTC
Production EU PSA recovered
Production EU RMM recovered
Timeline · 1 update
- resolved Jun 06, 2026, 09:19 PM UTC
Production EU RMM recovered
Production EU Authentication recovered
Timeline · 1 update
- resolved Jun 06, 2026, 07:24 PM UTC
Production EU Authentication recovered
Production PSA recovered
Timeline · 1 update
- resolved Apr 18, 2026, 12:30 AM UTC
Production PSA recovered
Production RMM recovered
Timeline · 1 update
- resolved Apr 18, 2026, 12:30 AM UTC
Production RMM recovered
Production EU PSA, Producti...
Affected: EU (Production EU Authentication)EU (Production EU PSA)EU (Production EU RMM)
Timeline · 2 updates
- investigating Nov 03, 2024, 06:16 AM UTC
Production EU PSA went down.
- resolved Nov 03, 2024, 06:18 AM UTC
Production EU Authentication and Production EU PSA recovered.
Production RMM is down
Affected: US (Production RMM)
Timeline · 2 updates
- investigating Oct 30, 2024, 11:37 AM UTC
Production RMM went down.
- resolved Oct 30, 2024, 11:39 AM UTC
Production RMM recovered.
Service Disruption Alert: W...
Affected: US (Production Authentication)US (Production PSA)US (Production RMM)EU (Production EU Authentication)
Timeline · 2 updates
- investigating Oct 28, 2024, 08:57 AM UTC
We wanted to inform you that we're currently experiencing a service disruption. Our team is working diligently to identify and resolve the underlying issue. We understand the inconvenience this may cause and will provide regular updates as we make progress.
- resolved Oct 28, 2024, 11:00 AM UTC
We're happy to share that the issue has been resolved, and all services are now back to normal. Our team will continue to monitor the situation to ensure everything remains stable.
Production PSA and Producti...
Affected: US (Production PSA)US (Production RMM)
Timeline · 2 updates
- investigating Oct 28, 2024, 08:50 AM UTC
Production RMM went down.
- resolved Oct 28, 2024, 08:58 AM UTC
Production PSA recovered.
Production Authentication, ...
Affected: US (Production Authentication)US (Production PSA)EU (Production EU Authentication)EU (Production EU PSA)EU (Production EU RMM)
Timeline · 2 updates
- investigating Oct 18, 2024, 10:57 AM UTC
Production PSA went down.
- resolved Oct 18, 2024, 01:32 PM UTC
Production EU Authentication and Production EU PSA recovered.
Nylas - Issues with API v2
Affected: Subprocessor (Nylas)
Timeline · 2 updates
- investigating Oct 08, 2024, 03:13 PM UTC
https://status-v2.nylas.com/
- resolved Oct 08, 2024, 03:31 PM UTC
Nylas API v2 is operating normally now
SuperOps is Back up
Affected: US (Production Authentication)US (Production PSA)US (Production RMM)EU (Production EU Authentication)EU (Production EU PSA)EU (Production EU RMM)
Timeline · 1 update
- resolved Oct 07, 2024, 08:37 PM UTC
All services are backup and running.
SuperOps is undergoing a te...
Affected: US (Production Authentication)US (Production PSA)US (Production RMM)EU (Production EU Authentication)EU (Production EU PSA)EU (Production EU RMM)
Timeline · 1 update
- resolved Oct 07, 2024, 05:18 PM UTC
We wanted to inform you that SuperOps is undergoing a temporary downtime. During this period, the service will be unavailable. We apologize for the inconvenience this may cause and appreciate your understanding. Rest assured, our team is working diligently to minimize the downtime and restore services as quickly as possible.
Production Authentication i...
Affected: US (Production Authentication)
Timeline · 2 updates
- investigating Sep 27, 2024, 02:53 PM UTC
Production Authentication went down.
- resolved Sep 27, 2024, 02:54 PM UTC
Production Authentication recovered.