SuperOps incident

Production Authentication, ...

Major Resolved View vendor source →

SuperOps experienced a major incident on October 18, 2024 affecting US (Production Authentication) and US (Production PSA) and 1 more component, lasting 2h 34m. The incident has been resolved; the full update timeline is below.

Started
Oct 18, 2024, 10:57 AM UTC
Resolved
Oct 18, 2024, 01:32 PM UTC
Duration
2h 34m
Detected by Pingoru
Oct 18, 2024, 10:57 AM UTC

Affected components

US (Production Authentication)US (Production PSA)EU (Production EU Authentication)EU (Production EU PSA)EU (Production EU RMM)

Update timeline

  1. investigating Oct 18, 2024, 10:57 AM UTC

    Production PSA went down.

  2. resolved Oct 18, 2024, 01:32 PM UTC

    Production EU Authentication and Production EU PSA recovered.