SuperBlocks incident

Elevated Error Rates

Major Resolved View vendor source →

SuperBlocks experienced a major incident on December 17, 2025 affecting Applications (Applications) and Workflows (Workflows) and 1 more component, lasting 2h 15m. The incident has been resolved; the full update timeline is below.

Started
Dec 17, 2025, 07:24 PM UTC
Resolved
Dec 17, 2025, 09:40 PM UTC
Duration
2h 15m
Detected by Pingoru
Dec 17, 2025, 07:24 PM UTC

Affected components

Applications (Applications)Workflows (Workflows)Scheduled Jobs (Scheduled Jobs)

Update timeline

  1. investigating Dec 17, 2025, 07:24 PM UTC

    We are investigating elevated error rates in Superblocks. As a result of this issue, some parts of the product are experiencing degraded performance. We will provide an update as soon as more information is available.

  2. investigating Dec 17, 2025, 08:43 PM UTC

    We have identified the cause of the elevated errors and implemented a fix. We are continuing to monitor the situation to ensure services remain stable.

  3. resolved Dec 17, 2025, 09:40 PM UTC

    We are seeing improvements in the elevated errors experienced. We will continue to monitor the situation to ensure services remain stable.