Sunsama incident

Performance degradation

Major Resolved View vendor source →

Sunsama experienced a major incident on December 17, 2020, lasting —. The incident has been resolved; the full update timeline is below.

Started
Dec 17, 2020, 09:00 AM UTC
Resolved
Dec 17, 2020, 09:00 AM UTC
Duration
—
Detected by Pingoru
Dec 17, 2020, 09:00 AM UTC

Update timeline

  1. resolved Feb 05, 2021, 08:51 AM UTC

    Performance degradation related to higher usage and less-performant code being deployed. The app was accessible but slow for roughly 4 hours, with a few periods of normal performance in between. This affected the web app, desktop app, and mobile app.