Sunsama incident

Performance degradation on app

Major Resolved View vendor source →

Sunsama experienced a major incident on February 5, 2021, lasting —. The incident has been resolved; the full update timeline is below.

Started
Feb 05, 2021, 09:06 AM UTC
Resolved
Feb 02, 2021, 06:30 PM UTC
Duration
—
Detected by Pingoru
Feb 05, 2021, 09:06 AM UTC

Update timeline

  1. resolved Feb 05, 2021, 09:06 AM UTC

    The app loaded but it was slow and interactions would frequently fail, due to higher load in our servers. We increased our infrastructure capabilities and the slowness lasted for less than one hour. This affected the web app, desktop app, and mobile app.