Sunsama incident

Customize trial not working

Major Resolved View vendor source →

Sunsama experienced a major incident on July 8, 2021 affecting Website, lasting 7m. The incident has been resolved; the full update timeline is below.

Started
Jul 08, 2021, 02:39 PM UTC
Resolved
Jul 08, 2021, 02:46 PM UTC
Duration
7m
Detected by Pingoru
Jul 08, 2021, 02:39 PM UTC

Affected components

Website

Update timeline

  1. investigating Jul 08, 2021, 02:39 PM UTC

    We are aware the "Onward" button from the "Customize trial" page isn't working right now. We're investigating.

  2. investigating Jul 08, 2021, 02:46 PM UTC

    The "Onward" button is now working, sorry for the trouble!

  3. resolved Jul 08, 2021, 02:46 PM UTC

    This incident has been resolved.