Sunsama experienced a critical incident on November 16, 2021 affecting Web and Desktop and 1 more component, lasting 2h 3m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Nov 16, 2021, 05:59 PM UTC
Our systems appear to be overwhelmed with connections and are malfunctioning. We're investigating the issue.
- investigating Nov 16, 2021, 06:02 PM UTC
It seems our main systems provider (Google Cloud Platform) is having issues right now. We'll keep investigating. - https://downdetector.com/status/google-cloud/ - https://status.cloud.google.com/
- monitoring Nov 16, 2021, 06:13 PM UTC
It seems we're gradually recovering now. Still monitoring. Google shared a report at https://status.cloud.google.com/incidents/6PM5mNd43NbMqjCZ5REh
- resolved Nov 16, 2021, 08:06 PM UTC
Everything has been stable since the last update, and we simply aren't able to safely deploy new improvements and fixes for now.