Sunsama incident

Degraded service due to AWS outage

Notice Resolved View vendor source →

Sunsama experienced a notice incident on December 15, 2021 affecting Web and Desktop and 1 more component, lasting 19m. The incident has been resolved; the full update timeline is below.

Started
Dec 15, 2021, 04:02 PM UTC
Resolved
Dec 15, 2021, 04:22 PM UTC
Duration
19m
Detected by Pingoru
Dec 15, 2021, 04:02 PM UTC

Affected components

WebDesktopMobile

Update timeline

  1. monitoring Dec 15, 2021, 04:02 PM UTC

    Currently one of our service providers is offline due to an AWS failure. This is out of our hands but we are currently monitoring the situation.

  2. monitoring Dec 15, 2021, 04:13 PM UTC

    It looks like Sunsama is coming back to life again. We're continuing to monitor the situation so please let us know if you still have trouble working with or logging into Sunsama.

  3. resolved Dec 15, 2021, 04:22 PM UTC

    AWS has let it known the situation is resolved. All back to normal again.