Sunsama experienced a notice incident on October 19, 2022 affecting Web and Desktop and 1 more component, lasting 3h 11m. The incident has been resolved; the full update timeline is below.
Affected components
WebDesktopMobile
Update timeline
- investigating Oct 19, 2022, 04:23 PM UTC
We've received reports that the web/desktop app are freezing up. If this happens to you, please let us know, we're looking for more clues to the root cause right now.
- resolved Oct 19, 2022, 07:34 PM UTC
This performance issue was caused by a third party library we used for error reporting and diagnosis. The offending library has patched the underlying issue and rolled out a new version. We've also removed this library entirely since it's caused several performance degradations over the past few months.