Sunsama experienced a notice incident on March 27, 2023 affecting Web and Desktop and 1 more component, lasting 4h 52m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Mar 27, 2023, 02:28 PM UTC
In an update to the web and desktop apps, we've noticed an issue in writing notes for tasks, and daily planning / shutdown. You might experience trouble in typing certain characters, like spaces. We're working on resolving the issue as we speak.
- identified Mar 27, 2023, 03:29 PM UTC
We've deployed a first fix that limits the impact of the issue, re-enabling the writing of daily planning and shutdowns. Some users can still problems in editing notes of tasks. We've identified a way to resolve this as well and are working on deploying a fix.
- monitoring Mar 27, 2023, 04:18 PM UTC
We've deployed a fix. Please refresh your browser or restart the desktop app for the fix to take affect. We'll keep monitoring the situation to make sure this resolves the issue for everyone
- resolved Mar 27, 2023, 07:20 PM UTC
The web and desktop editors are both stable again. We will be adding in more robust solutions to prevent this issue again in the future.