Sunsama incident

AI Services Outage

Notice Resolved View vendor source →

Sunsama experienced a notice incident on April 22, 2024 affecting AI Services, lasting 29m. The incident has been resolved; the full update timeline is below.

Started
Apr 22, 2024, 03:15 PM UTC
Resolved
Apr 22, 2024, 03:45 PM UTC
Duration
29m
Detected by Pingoru
Apr 22, 2024, 03:15 PM UTC

Affected components

AI Services

Update timeline

  1. investigating Apr 22, 2024, 03:15 PM UTC

    Both the planned time prediction and channel prediction services are currently offline. We are investigating the issue.

  2. investigating Apr 22, 2024, 03:44 PM UTC

    We are continuing to investigate this issue.

  3. resolved Apr 22, 2024, 03:45 PM UTC

    The problem occurred because of an outage in a third party service. That service has been restarted and all issues have been resolved.