Sunbit incident

Issue generating verification code

Major Resolved View vendor source →

Sunbit experienced a major incident on August 10, 2021 affecting Sunbit iOS App and Sunbit Online Checkout and 1 more component, lasting 27m. The incident has been resolved; the full update timeline is below.

Started
Aug 10, 2021, 04:24 PM UTC
Resolved
Aug 10, 2021, 04:52 PM UTC
Duration
27m
Detected by Pingoru
Aug 10, 2021, 04:24 PM UTC

Affected components

Sunbit iOS AppSunbit Online CheckoutSunbit On-the-GoSunbit Pre-Qualification

Update timeline

  1. investigating Aug 10, 2021, 04:24 PM UTC

    We are experiencing an issue with our verification code system. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

  2. resolved Aug 10, 2021, 04:52 PM UTC

    We are no longer seeing issues with verification codes. The issue has been completely resolved and systems are stable.