Sunbit incident

SMS Delivery Issues

Minor Resolved View vendor source →

Sunbit experienced a minor incident on December 21, 2021 affecting Sunbit iOS App and Sunbit Online Checkout and 1 more component, lasting 19m. The incident has been resolved; the full update timeline is below.

Started
Dec 21, 2021, 03:15 PM UTC
Resolved
Dec 21, 2021, 03:34 PM UTC
Duration
19m
Detected by Pingoru
Dec 21, 2021, 03:15 PM UTC

Affected components

Sunbit iOS AppSunbit Online CheckoutSunbit On-the-GoSunbit Pre-QualificationServices Portal

Update timeline

  1. investigating Dec 21, 2021, 03:15 PM UTC

    We are experiencing issues with SMS delivery and are actively investigating. We will provide an update as soon as more information becomes available.

  2. resolved Dec 21, 2021, 03:34 PM UTC

    We are no longer seeing SMS delivery issues. The issue has been completely resolved and systems are stable.