Sunbit incident

Online Checkout Issues

Critical Resolved View vendor source →

Sunbit experienced a critical incident on February 28, 2022 affecting Sunbit On-the-Go, lasting 2h 3m. The incident has been resolved; the full update timeline is below.

Started
Feb 28, 2022, 06:17 PM UTC
Resolved
Feb 28, 2022, 08:21 PM UTC
Duration
2h 3m
Detected by Pingoru
Feb 28, 2022, 06:17 PM UTC

Affected components

Sunbit On-the-Go

Update timeline

  1. investigating Feb 28, 2022, 06:17 PM UTC

    We are experiencing an issue with online checkout links. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

  2. resolved Feb 28, 2022, 08:21 PM UTC

    We are no longer seeing issues with online checkout links. The issue has been completely resolved and systems are stable.