Sunbit incident

Login Issues

Critical Resolved View vendor source →

Sunbit experienced a critical incident on July 18, 2022 affecting Sunbit iOS App and Sunbit Online Checkout and 1 more component, lasting 16m. The incident has been resolved; the full update timeline is below.

Started
Jul 18, 2022, 01:26 PM UTC
Resolved
Jul 18, 2022, 01:43 PM UTC
Duration
16m
Detected by Pingoru
Jul 18, 2022, 01:26 PM UTC

Affected components

Sunbit iOS AppSunbit Online CheckoutSunbit On-the-GoSunbit Pre-QualificationMy SunbitPartner PortalServices Portal

Update timeline

  1. investigating Jul 18, 2022, 01:26 PM UTC

    We are experiencing login issues across our services. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

  2. investigating Jul 18, 2022, 01:34 PM UTC

    We are continuing to investigate this issue.

  3. resolved Jul 18, 2022, 01:43 PM UTC

    We are no longer seeing login errors. The issue has been resolved and systems are currently stable.