Sunbit experienced a notice incident on September 13, 2022, lasting 53m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Sep 13, 2022, 02:46 PM UTC
We’re currently experiencing a service outage with our support phone numbers. Our team is actively working on resolving the issue. We will update as soon as we have more information. Until further notice, please contact us by email at [email protected] or [email protected].
- monitoring Sep 13, 2022, 03:02 PM UTC
We are observing recovery of the phone outage. This issue was a result of an upstream carrier outage impacting Verizon and AT&T customers. We will provide another update as soon as more information becomes available.
- resolved Sep 13, 2022, 03:40 PM UTC
The phone outage has been completely resolved and systems are stable.