Sunbit experienced a critical incident on January 11, 2023 affecting Sunbit iOS App and Sunbit Online Checkout and 1 more component, lasting 2h 35m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Jan 11, 2023, 06:01 PM UTC
We have identified an problem preventing customers from submitting applications. Our engineering team is actively working to resolve the issue. We will provide an update as soon as more information becomes available.
- monitoring Jan 11, 2023, 07:57 PM UTC
We are observing recovery of the issue which caused applications to fail. Our engineering team is continuing to monitor. We will provide another update as soon as more information becomes available.
- resolved Jan 11, 2023, 08:36 PM UTC
We are no longer seeing errors when processing applications. The issue has been completely resolved and systems are stable.