Sunbit incident

Elevated Error Rates

Critical Resolved View vendor source →

Sunbit experienced a critical incident on March 22, 2023 affecting Sunbit iOS App and Sunbit Online Checkout and 1 more component, lasting 21m. The incident has been resolved; the full update timeline is below.

Started
Mar 22, 2023, 03:45 PM UTC
Resolved
Mar 22, 2023, 04:06 PM UTC
Duration
21m
Detected by Pingoru
Mar 22, 2023, 03:45 PM UTC

Affected components

Sunbit iOS AppSunbit Online CheckoutSunbit On-the-GoSunbit Pre-Qualification

Update timeline

  1. investigating Mar 22, 2023, 03:45 PM UTC

    We are experiencing elevated error rates in the Sunbit application. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

  2. resolved Mar 22, 2023, 04:06 PM UTC

    Error rates have returned to normal and all services are functioning. The issue has been resolved.