Sunbit incident

Service Disruption

Critical Resolved View vendor source →

Sunbit experienced a critical incident on January 3, 2024 affecting Sunbit iOS App and Sunbit Online Checkout and 1 more component, lasting 16m. The incident has been resolved; the full update timeline is below.

Started
Jan 03, 2024, 10:13 PM UTC
Resolved
Jan 03, 2024, 10:30 PM UTC
Duration
16m
Detected by Pingoru
Jan 03, 2024, 10:13 PM UTC

Affected components

Sunbit iOS AppSunbit Online CheckoutSunbit On-the-GoSunbit Pre-QualificationMy Sunbit

Update timeline

  1. investigating Jan 03, 2024, 10:13 PM UTC

    We are currently experiencing a service disruption. Our team is working to identify the root cause and implement a solution. We will provide another update as soon as more information becomes available.

  2. resolved Jan 03, 2024, 10:30 PM UTC

    We are no longer seeing errors from the service disruption. The issue has been completely resolved and systems are stable.