Sunbit incident

Service Disruption

Major Resolved View vendor source →

Sunbit experienced a major incident on January 8, 2024 affecting Sunbit iOS App, lasting 25m. The incident has been resolved; the full update timeline is below.

Started
Jan 08, 2024, 02:22 PM UTC
Resolved
Jan 08, 2024, 02:48 PM UTC
Duration
25m
Detected by Pingoru
Jan 08, 2024, 02:22 PM UTC

Affected components

Sunbit iOS App

Update timeline

  1. investigating Jan 08, 2024, 02:23 PM UTC

    We are currently experiencing an internal service disruption affecting our support team. Our team is working to identify the root cause and implement a solution. We will provide another update as soon as more information becomes available.

  2. resolved Jan 08, 2024, 02:48 PM UTC

    We are no longer seeing errors from the service disruption. The issue has been completely resolved and systems are stable.